Legal Document
Summary

Legal Document Summary

When purchasing or leasing a new copier or digital system, there are many factors to consider. Much too often your focus is placed on the sale-to-install process.

Once the machine is installed, it is easy to become complacent with regard to future costs associated with your new copier or digital system. This book identifies twelve major areas of concern for you once the copier or digital system has been installed.

Our legal team has put together a sample legal document for your use when acquiring a new copier or digital system. This document will help protect you from the potential hidden costs and problems over the useful life of your new copier or digital system.

Legal items detail:

• "Supply Cost Increases:" details the cost of supplies and increases during a specified time period.
• "Supplies Only Cost Per Copy Contract:" details the cost of supplies and increases for a supplies only cost-per-copy contract curing a specified time period.
• "Parts Cost and Increases:" details the parts cost of the major replaceable items if they are not covered by your maintenance contract.
• "Parts Replacement and Warranties:" details which parts are included and the intervals that the drum and pressure rollers are to be replaced when covered under a full maintenance contract. In addition, it spells out that you are not liable for damage caused to these items in the course of routine tasks preformed by you on the copier.
• "New Parts Only:" specifies that only new parts are to be used in the maintenance of your copier.
• "Maintenance Contract Details and Cost Increases:" details the cost of your maintenance contract and cost increases during a specified time period.
• "Physical Response Time and Service Availability Guarantee:" details the guaranteed physical response time for service calls on your new copier.
• "Downtime Credit Guarantee:" details the terms of the downtime credit guarantee.
• "Money Back Guarantee:" details the unconditional terms of the money back guarantee.
• "90-Day Upgrade Guarantee:" details the terms of the 90-day upgrade guarantee.
• "No Automatic Renewal of Copier Lease:" details that the lease on your new copier will not automatically renew at the end of the lease term.
• "No Return Charges at the End of Lease:" details that there will be no removal or return charges at the conclusion of your lease.

Return To Chapter 8 | Supplemental Document Summary